Client Portal Features
The TrackLab client portal gives you complete visibility and control over your solar tracking installations.
Access your dashboard from any browser - monitor performance, manage devices, update firmware, and configure automation rules, all from a single platform.
Monitoring & Analytics
Real-time visibility into your solar farm operations
Real-Time Dashboard
Monitor your entire solar farm fleet at a glance with live data from every tracker and controller.
- Live tracker position and motor status
- Battery levels and charging state
- Communication health across all devices
- Fleet-wide operational overview
Analytics & Reporting
Comprehensive data analysis with historical trends, performance metrics, and exportable reports.
- Historical data logging and trend analysis
- Performance comparison across farm sections
- Custom date range reporting
- Exportable data for external analysis
Weather Integration
Built-in weather monitoring with optional South African Weather Services integration for stow decisions.
- Live wind speed and direction readings
- Automatic high-wind stow protection
- SA Weather Services integration (optional)
- Historical weather data correlation
Device Management
Complete control over your fleet of controllers
Collector Management
Full lifecycle management of NCU and TCU controllers — from commissioning to firmware updates.
- Register, configure, and commission controllers
- Bulk assignment of TCUs to NCUs
- Device detail views with live telemetry
- Hardware inventory and status tracking
Device Groups
Organise controllers into logical groups for batch operations and simplified fleet management.
- Group devices by farm section or function
- Apply configuration changes to entire groups
- Group-level status and health monitoring
- Streamlined batch operations
Parameter Configuration
Remotely view and update controller parameters with full change tracking and audit history.
- Remote parameter read and write
- Bulk parameter updates across devices
- Parameter change history and audit trail
- NCU broadcast parameter distribution
Operations & Support
Tools to keep your systems running smoothly
Firmware Management
Over-the-air firmware updates with version tracking, catalog management, and rollback capability.
- Firmware catalog with version management
- Remote OTA firmware deployment
- Firmware key management for secure updates
- Deployment status tracking per device
Notification System
Configurable alerts with custom channels, policies, and templates to keep your team informed.
- Custom notification channels (email, SMS, webhook)
- Flexible notification policies and rules
- Customisable notification templates
- Real-time alerts for critical events
Automation Rules
Define automated responses to system events — from stow commands to notification escalations.
- Event-driven automation rules
- Scheduled and conditional actions
- Automated stow and recovery commands
- Escalation workflows for unresolved issues
RMA & Support
Track return merchandise authorisations and field service requests from submission to resolution.
- RMA request creation and tracking
- Status updates and resolution history
- Linked device and fault information
- Complete audit trail per request
Activity Logs
Complete audit trail of every action taken in the portal — who did what, and when.
- User action logging with timestamps
- Filterable by user, action type, and date
- Device-level change history
- Exportable audit reports
Document Library
Centralised document storage for manuals, datasheets, commissioning guides, and technical references.
- Upload and organise technical documents
- Version-controlled document management
- Searchable document library
- Role-based access control
Ready to map these features to your site?
Move from feature browsing into deployment-specific use cases or a technical review with the TrackLab team.